cancel
Showing results forย 
Search instead forย 
Did you mean:ย 

Why am I getting an email to renew my plan when I just paid to renew my plan?

Chantel_1705115
SMARTY Rookie
SMARTY Rookie
 
1 ACCEPTED SOLUTION

Smally
SMARTY Maverick
SMARTY Maverick

Hi have experienced the same issue. it's an automated email that sometimes is delayed if you have renewed your plan and its all up and running. just ignore the email.

View solution in original post

3 REPLIES 3

MSF
SMARTY Guru
SMARTY Guru

If your dashboard is showing the new plan, it would be worth contacting Support via web chat so that they can look into this for you.

Smally
SMARTY Maverick
SMARTY Maverick

Hi have experienced the same issue. it's an automated email that sometimes is delayed if you have renewed your plan and its all up and running. just ignore the email.

EdgarsU_1276964
SMARTY Pioneer
SMARTY Pioneer

Get my plan activat