when does the monthly bill get taken from my bank account ?

[DanielB_3028475]

I got the message that says Resets in 8 days on Tuesday 24th Dec but what I would like to know is when is the exact date the money is taken from my account as I can't find nothing on the Smarty Dashboard to tell me

how do I work out the date or find it ?

[SmartyTrousers · Accepted solution]

The money gets taken from your account on the day your plan resets. Smarty is a pre-pay service.. it's not like a pay monthly contract where a bill is produced then the money gets taken some days later. 

Each time your plan resets you are paying in advance for the month ahead.

[DanielB_3028475]

good to know thank you I have been  on contract phones for a long time previous so I am having to re-learn how everything works again

[PaulAtk_3043787]

Or you can top it up yourself in the shop or 

Pay by card for this month and cancel the direct debit and re set it for next month