Forum Discussion
SueRedshaw
16-04-2023SMARTY Rookie
Webchat
Really disappointed and frustrated today. Webchat did not respond for 15 mins, then more than 5 mins in between query and response. Gave up in the end!!! I am trying to activate a SIM card on a data...
Rajinde_3225902
16-03-2025SMARTY Pioneer
Hi kindly issue a refund sim is not arrived in given time it’s week gone I will buy the SIM card from local shop issue the refund 12£
- Linsey17-03-2025SMARTY Moderator
We are sorry to hear this.
Please get in touch with our customer care team for assistance: https://smarty.co.uk/contact
- MSF16-03-2025SMARTY Guru
Rajinde_3225902 You need a web chat with Smarty Support - we are not employees.