Want a refund and cancel my contract

[GordonMc_421142]

My SIM card hasn't arrived so I want a refund and cancel the contract I've been waiting 10 working days now

[JodieC]

Hi @GordonMc_421142 

Thank you for reaching out to our SMARTY community forum!

Please reach out to our customer support team as we are unable to fulfil your request on our community platform.

You can reach out to us using this link:

https://smarty.co.uk/contact

We look forward to hearing from you!

- Jodie 

[MSF]

@GordonMc_421142 Unfortunately, you're in the wrong place because we are customers like you.

You need to web chat with Smarty Support to get a refund.