Forum Discussion
Visual Voicemail
Hi Michael_T
Thank you for being one of our first customers to join our community!
Sadly, at this stage, we do not have any plans to introduce Visual Voicemail, although if we choose to implement this in the future we will be sure to let you know!
Best wishes,
LouisK
Without this there is also no way to retrieve deleted voicemails, as unlike other providers there is not an option to listen to recently deleted when you dial voicemail.
This might not seem that important but trust me it becomes a lot more so when someone dies and there is no way to retrieve their last message.
I’ve gone round and round with the terrible customer service about this as they keep telling me to check the visual voicemail, which isn’t even a service they offer.
SarahW I do understand your disappointment in such circumstances.
However, it's not like Smarty ever advertised that this service was available, to be fair.
This may be a cost issue - I'm not sure. If it is, then it's important to realise that this company is pitched at customers who want a no-frills, no long contracts, reasonably priced service.
