Forum Discussion
JanHines1957
02-02-2024SMARTY Pioneer
Transfer problem
I’ve recently switched to Smarty and transferred my number using a PAC. Since then, my contacts have been telling me that they’re receiving my texts from a different number. I also, eventually had a ...
- 02-02-2024
Okay JanHines1957, if you're still not receiving any calls on the number you wanted to keep, it could be a split-port. The SMARTY switching team would need to rectify this problem.
Have you contacted SMARTY customer service about this, JanHines1957?
The advisors work 8am - 8pm 7-days a week - get in-touch at https://smarty.co.uk/contact.
JanHines1957
02-02-2024SMARTY Pioneer
Hi, I have now and still have the same issue
Chalkychap
02-02-2024SMARTY Trendsetter
Okay JanHines1957, if you're still not receiving any calls on the number you wanted to keep, it could be a split-port. The SMARTY switching team would need to rectify this problem.
Have you contacted SMARTY customer service about this, JanHines1957?
The advisors work 8am - 8pm 7-days a week - get in-touch at https://smarty.co.uk/contact.