Forum Discussion
PeterSt_1784491
27-09-2023SMARTY Pioneer
Transfer of number
I have a smarty Sim and the setup an additional member on a family plan I have tried to port a number over to the additional member using the old number and pac code when I have completed this proces...
JodieC
28-09-2023SMARTY Moderator
Hey PeterSt_1784491
If you have ported your number to the SIM it will take 24 hours to transfer once the SIM is activated. You will notice your SIM will stop working temporarily, this means the number is in transition.
If you would like confirmation of the port, please reach out to our webchat team and we can give you the specific details you need.
I hope this helps 😊