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bob71's avatar
bob71
SMARTY Rookie
09-01-2025
Solved

system is asking to bring old number or stick with smarty number

Hi, I have been with smarty for over a month with a family group of 4  all our old numbers have been transferred across from previous providers. The system is asking all of us to confirm whether to...
  • SmartyTrousers's avatar
    09-01-2025

    Just ignore it - you don't need to do anything. It's just there in case you wanted to port a different number in to replace your current number at any point in future (you can port different numbers in as many times as you want).

    I agree that it's a little confusing that they have that notification remain on your dashboard even after you've ported a number in.