Forum Discussion
Swapping the numbers of two SIM cards (is this possible?)
JJP2 wrote:Your current Smarty SIM card has a number attached to it. This cannot be changed.
Further complicating matters is that the number you wish to become your Smarty number is currently in use by another network.
The only way to transfer numbers between networks is to port them from one network to another *on a fresh unused SIM card*
Thanks, but that statement is contradicted by Smarty's own help: https://help.smarty.co.uk/en/articles/7019273-keeping-your-number which clearly shows that the number can be imported from another provider, and it doesn't mention the need to get another SIM.
I'm even more confuzzled than before!
To port numbers from one network to another, you need to obtain a PAC code and then give that to the network you wish to join.
When you port a number, it’s to a fresh un-used SIM card, it’s always been the case.
Go ahead and raise a webchat with Smarty. If they can perform something that no other network does, come back and let us know.
Your confusion probably comes from the fact that you have massively over complicated what is a very simple process.
