Social tariff

[STEPHEN_1889162]

I am trying to sign up for social tariff as I am eligible via pension credit. When it asks me 'Already with Smarty?', I confirm but the chat bot asking me to confirm my details and provide proof of eligibility does not pop up. What do I do next?

[Rebekah_150]

Hi STEPHEN_1889162,

I have commented on your other post

[MSF]

@STEPHEN_1889162 Why not web chat with Smarty Support if you are not seeing the expected thing?