Forum Discussion
graemebowd
14-03-2023SMARTY Pioneer
Remove payment option
Does any one know how to remove a payment option? My account lists several debit cards I have used for payment in the past, as well as the current one. I want to remove these from the list (housekee...
- 14-03-2023
I think if you remove the auto-renew option, you might be able to remove out-of-date payment methods.
There's room for improvement for online payment method management in the online SMARTY account, but that's probably not going to happen anytime soon.
- 14-03-2023
Hey graemebowd
To delete payment details you will need to turn off auto-renew in your account.
- Save these changes and exit the page.
- Go back into payment settings, turn off "securely store payment details".
- Save these changes and exit the page again.
- Now, no card details will be stored so you can re-add the details you want in your account.
Let me know if this works for you!
JodieC
14-03-2023SMARTY Moderator
Hey graemebowd
To delete payment details you will need to turn off auto-renew in your account.
- Save these changes and exit the page.
- Go back into payment settings, turn off "securely store payment details".
- Save these changes and exit the page again.
- Now, no card details will be stored so you can re-add the details you want in your account.
Let me know if this works for you!
graemebowd
14-03-2023SMARTY Pioneer
Yes that worked. Many thanks for your help – it seems a very clunky way to do it and not mentioned anywhere as far as I can see.