โ10-08-2024 05:41 PM
I noticed that making calls from my mobile was a problem as very few calls were being connected. Now none at all are connecting. If I call my number it sounds as if it's ringing but the actual phone shows no sign of being called . I e. No ring tone nor is it recorded on call log as missed call? Has something happened? If so why haven't SMARTY customers been notified?
โ10-08-2024 05:44 PM
I feel very aggrieved about this. So do I need to go to a different service provider? I'd like to port my number
โ10-08-2024 05:51 PM
@FevziHus_650728 Have you completed a Network Status check first to see if there is a lock mast fault.
As you have seen in another thread that you posted on, some phones are no longer working since 3G has been turned off by Three.
โ10-10-2024 12:47 PM
Hey FevziHus_650728
This is the community forum where customers like yourself will try to help each other. If you need direct account assistance our customer care team are on hand https://smarty.co.uk/contact available daily from 8am โ 8pm.