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Not a happy customer

AlanGri_1988438
SMARTY Rookie
SMARTY Rookie

‎17-04-2023 17:53 PM

Trying to set a new SIM card the verification codes I have now been at least 10 and not one as worked we go round and round in circles abboutslet joke 

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3 REPLIES 3

AB
SMARTY Commentator
SMARTY Commentator

‎18-04-2023 12:56 PM

verification codes Last about 10 minutes use quick

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Chalkychap
SMARTY Trendsetter
SMARTY Trendsetter
In response to AB

‎18-04-2023 14:13 PM

How are you getting on with the EE PAYG service? 

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Tascha
SMARTY Moderator SMARTY Moderator
SMARTY Moderator

‎18-04-2023 12:13 PM

Hi @AlanGri_1988438 - you'll need to make sure that you are entering the most recent code requested as once you request a new code it invalidates all previously requested codes. If you're still having trouble with this I'd recommend reaching out to our customer support team for further assistance https://smarty.co.uk/contact