No network in Kent

[Barrywh_2552802]

My first day out with smarty on 3 network 

and I have no signal at all in ashford or Faversham or Challock and charing anyone else having this problem 

[MSF · Accepted solution]

@Barrywh_2552802 Firstly, check that your account dashboard shows an active sim with a mobile number, plus an active smarty plan.

Next look at Network status checker for any local problems. I'm assuming that you already checked coverage for your area before joining.