cancel
Showing results forย 
Search instead forย 
Did you mean:ย 

Newbie cant connect

SusanHo_2168816
SMARTY Rookie
SMARTY Rookie

Bought a router and chip and topped up for unlimited data only as bringing laptop away to Spain for interview I have online

Computer keeps asking for password and not accepting anything I have with no Internet secured appearing

Help please

2 REPLIES 2

MSF
SMARTY Guru
SMARTY Guru

@SusanHo_2168816  Have you ensured that the router settings are correct? You will need to set it to mob.asm.net and that should be somewhere in settings page -see manual.

SmartyTrousers
SMARTY Motivator
SMARTY Motivator

If your laptop is asking for a password to connect to the mobile router you've bought, that password should be shown on a label on the router, or on a piece of paper/card that comes with the router.

Note that in order for mobile data to work in Spain, you will need to change the APN setting in the router to 'mob.asm.net'.