Forum Discussion
[Network Issues] Service Update - Resolved
- 02-12-2023
Following yesterday’s network issue the majority of services have been fully restored. We are still observing around 1% of calls not placing correctly and our engineers are working to fully fix this. Data services are working normally. We are really sorry for any inconvenience caused.
- 04-12-2023
The network issue has been resolved if you are still having issues please speak to our chat team for further assistance https://smarty.co.uk/contact available daily from 8am – 8pm.
I'm in Skipton North Yorks and it's just came on as l'm posting this message.
Switched on this morning and no service.
Judging by how long this has been going on Smarty should be posting regular updates for customers and providing some explanation on what the cause of the outages are, at least if we're kept informed that's something.