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[Network Issues] Service Update - Resolved
We are aware that a small number of customers may be experiencing issues with our network this morning.
Our engineers are working hard to fix this as soon as possible.
We are sorry if ...
Following yesterday’s network issue the majority of services have been fully restored. We are still observing around 1% of calls not placing correctly and our engineers are working to fully fix this. Data services are working normally. We are really sorry for any inconvenience caused.
The network issue has been resolved if you are still having issues please speak to our chat team for further assistance https://smarty.co.uk/contact available daily from 8am – 8pm.
Small number?! Central Manchester was down most of the day. Supposed to be Christmas shopping with my wife using apps to collect reserved items and get staff discounts using phone apps. Both phones dead from 1000 to 1900, really inconvenient and annoying.
