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[Network Issues] Service Update - Resolved
We are aware that a small number of customers may be experiencing issues with our network this morning.
Our engineers are working hard to fix this as soon as possible.
We are sorry if ...
Following yesterday’s network issue the majority of services have been fully restored. We are still observing around 1% of calls not placing correctly and our engineers are working to fully fix this. Data services are working normally. We are really sorry for any inconvenience caused.
The network issue has been resolved if you are still having issues please speak to our chat team for further assistance https://smarty.co.uk/contact available daily from 8am – 8pm.
No network in Torfaen S Wales. Phone has been disconnected from network and cannot reconnect. Phone has been restarted and SIM has been tried in another device. Issue was noticed about 14:00 onwards
Yes, Taunton, Somerset here and dropped about that time too.
