Forum Discussion
YulianK
25-06-2025SMARTY Community Manager
[Network Issue] Service Update - Resolved
Update 09:00
Following an issue with our voice and text services yesterday, service has now been restored for the majority of our customers.
If anyone is still having issues, they shou...
Heather_2877547
25-06-2025SMARTY Pioneer
Trying to make outgoing phone calls and there is an error tone and 'couldn't connect' in red? I pay by direct debit and have only used 11 minutes in call time. I also have 3 out of 4 bars of signal - I'm not on flight mode! How to fix? Thanks ☺️
MSF
25-06-2025SMARTY Guru
Heather_2877547 Network voice call outage currently
- Heather_287754725-06-2025SMARTY Pioneer
Thank you, sorry I couldn't find any notification of this at time of posting. Text aren't sending or being received either 😔