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lost mobile phone want to cancel my contract

RobertC_2114163
SMARTY Rookie
SMARTY Rookie

🙄need to cancel my contract as i havve lost my phone

1 ACCEPTED SOLUTION

MSF
SMARTY Guru
SMARTY Guru

@RobertC_2114163 This is the Community forum and we are customers like you, so cannot access your account.

You can report your sim s lost/stolen/broken via your account dashboard and your account will be suspended and a replacement sim sent to you. Once you get the replacement, you activate it according to the instructions and your account is then live again.

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2 REPLIES 2

Margare_3217054
SMARTY Rookie
SMARTY Rookie

Don’t understand how all this work . I brought to work with my dashcham on my car but i dont even know if its working.

and how can i see the video on it.

MSF
SMARTY Guru
SMARTY Guru

@RobertC_2114163 This is the Community forum and we are customers like you, so cannot access your account.

You can report your sim s lost/stolen/broken via your account dashboard and your account will be suspended and a replacement sim sent to you. Once you get the replacement, you activate it according to the instructions and your account is then live again.