Forum Discussion
mev202
04-07-2024SMARTY Pioneer
I have just joined smarty, on the £18 a month, unlimited deal.
But the email confirming my joining says £20 a month, until my contract refeshes. I don't know what that means or why I'm paying more than I should. Help please.
MSF
04-07-2024SMARTY Guru
mev202 How much did you pay when you purchased the plan? If it was £18 then it seems likely that the email is in error.
If you did pay £18 and then they take £18 next month, as far as I can see all should be well until the date given on your account dashboard for the end of the deal.
You can always check by starting a web chat with the Smarty Support team.