Forum Discussion
[Announcement] BIG NEWS: You can now text shortcodes! 🎉
Yeah i couldn't vote this year either, they are not updates on why SMARTY numbers cannot call and vote and no updates about when they are going to fix this issue. It's sad that we have to switch to other networks, feels like they are pushing us to competitors.
Supersonic-2005 They have never offered short code text service and also never suggested when they will do that.
Presumably they are prepared to stand the loss of those customers who find it an important feature.
Yeah true, but we really have to flag it here. It's something that is widely available even in the most affordable networks like VOXI.
Customers will not leave Smarty because of that but it's certainly something that is missing from Smarty and they would need to reconsider.
Flagging it here won’t do much if anything though - As this is the Smarty community forum, we are customers just like you.
This is something you need to flag with Smarty via webchat, which is available from 08.00 - 20.00 each day.
Supersonic-2005 I understand what you say, but they have not chosen to support the system thus far so I'm not sure why they would choose to change. I assume that there is some cost to them that stops them from going ahead.
