Forum Discussion
Delay in receiving SMS messages
Perhaps there's a network routing issue for SMS services to your device, following your switch from Vodafone, LCP_2299697?
Could there be an issue with the porting information, which was passed from Vodafone to SMARTY when you switched - seems odd that SMS issues appear to have started at this point-in-time.
Thank you for that. Both of those suggestions sound perfectly plausible. I would have hoped that the experts on the support line would have looked at all of the potential causes, especially knowing that I had recently transferred over from another provider...but perhaps thats expecting too much! I may have to brave going back to them yet again.
- m1ke11-03-2024SMARTY Maverick
Did you solve this? I'm experiencing similar having ported my number. As you say support seem very poor at actually helping with things.