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Delay before voicemail kicks in

CQ
SMARTY Pioneer
SMARTY Pioneer

My iPhone has started going straight to voicemail with most calls. How do I change the ringing period before voicemail kicks in?

2 REPLIES 2

RachelM_7667
SMARTY Moderator SMARTY Moderator
SMARTY Moderator

HI CQ, 

Oh no! We're sorry to hear this. We would like more information so we can help you resolve your voicemail issues. 

Our customer care team would be happy to help resolve these issues, please reach out at: https://smarty.co.uk/contact.

- Rachel 

MSF
SMARTY Guru
SMARTY Guru

@CQ  From previous threads on this forum, I do not think that you can change the time.

Are you sure that your settings are not sending all calls to voicemail i.e. do not disturb ?