Forum Discussion
MartynTu_937731
06-05-2024SMARTY Pioneer
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Hi, I'm located at post code ll499ur and over the last 2 weeks my internet connection has been absolutely terrible,every 30secs sometimes less my connection keeps dropping off,I've checked the three ...
MSF
06-05-2024SMARTY Guru
MartynTu_937731 This does seem unfortunate. You are not writing directly to Smarty here - this is the Community Forum and we are members just like you. That means we don't have control over the service you are receiving.
Always worth a web chat with Support Team to register your problem.
Are your calls and texts also affected? If the whole service is poor and doesn't improve soon, you may indeed have no other option than to move to another provider who has a good signal in your area.