12-13-2022 10:12 AM - last edited on 07-21-2023 01:01 PM by JodieB
Hi I'm trying to make a donation to a charity by SMS and it keeps failing with Error 38. Can anyone help sort this error issue?
12-13-2022 12:36 PM
Hey Ewshot
we unfortunately do not support short codes so you will not be able to donate this way
12-16-2022 03:12 PM
Will this important feature be added soon?
02-17-2023 05:42 AM
Just found this out trying to get sms updates/notifications for trains. Time consuming having to constantly check the app or online for updates. Not happy
02-17-2023 09:12 AM
Unfortunately, SMARTY don't currently support text messages to short-code numbers.
Perhaps you can make your donation online @RonaMcg_1713124.
11-17-2023 09:49 AM
I was just trying to donate by text to the Vernon Kay Children in Need ultra marathon BBC Radio 2 appeal and it wasn't working. I thought I was doing something wrong. I don't normally donate by text message but thought it would be convenient this time. I'll donate on the web instead. Thanks for asking the question and for the answers.