Charity donations by SMS

[Ewshot]

Hi I'm trying to make a donation to a charity by SMS and it keeps failing with Error 38. Can anyone help sort this error issue?

[Rebekah_150]

Hey Ewshot

we unfortunately do not support short codes so you will not be able to donate this way 

[PaulWil_1431741]

Will this important feature be added soon?

[RonaMcg_1713124]

Just found this out trying to get sms updates/notifications for trains. Time consuming having to constantly check the app or online for updates. Not happy 

[Chalkychap]

Unfortunately, SMARTY don't currently support text messages to short-code numbers.
Perhaps you can make your donation online @RonaMcg_1713124.

[KironReid]

I was just trying to donate by text to the Vernon Kay Children in Need ultra marathon BBC Radio 2 appeal and it wasn't working. I thought I was doing something wrong. I don't normally donate by text message but thought it would be convenient this time. I'll donate on the web instead. Thanks for asking the question and for the answers.