10-01-2025 23:49 PM
Hi please could you advise if I can block SIM card temporarily?
Solved! Go to Solution.
11-01-2025 09:05 AM - last edited on 11-01-2025 10:23 AM by Rebekah_150
@PolyGer_3115683 I agree with @Decembersangel on this.
If you perhaps will not need service for a month or two, you can turn off auto-renew in your account dashboard and not buy a Smarty plan. That will effectively 'block' you sim as you will not have service on it.
You can do that for up to 220 days (6 months) when you will receive a 40 day advisory email, after which the sim will be deactivated if there is no usage.
11-01-2025 00:28 AM
Hi @PolyGer_3115683
Just wondering why you would need to do this??
You can not 'temporarily' block a SIM card.
The only suggestion I can make is to remove the SIM card and keep it somewhere safe until you need to use it again.
Just be aware that you will still be billed, as per your contract, even when it is not in use.
Hope this helps x
11-01-2025 09:05 AM - last edited on 11-01-2025 10:23 AM by Rebekah_150
@PolyGer_3115683 I agree with @Decembersangel on this.
If you perhaps will not need service for a month or two, you can turn off auto-renew in your account dashboard and not buy a Smarty plan. That will effectively 'block' you sim as you will not have service on it.
You can do that for up to 220 days (6 months) when you will receive a 40 day advisory email, after which the sim will be deactivated if there is no usage.