Forum Discussion
APN settings for EU
- 13-02-2024
I've got an iPhone device running iOS 17.3, DavidCr_2353705.
When I'm in the Settings > Mobile Service section, there's an area/section with the title "THREE". Within this section there an setting option "Mobile Data Network" - looking here you see the APN value, which should be "mob.asm.net", if you intend to use mobile data while you're abroad.
Your calls and texts will work, whatever the APN value.
The following forum articles should help:
- https://community.smarty.co.uk/t5/faq/setting-up-your-android-device-to-work-abroad/ta-p/7919
- https://community.smarty.co.uk/t5/faq/setting-up-your-ios-device-to-work-abroad/ta-p/7918
Having been told various things to do, using other mobiles , etc via smarty chat over 2 days and nothing worked have sent for a new SIM .. Don't want to arrive abroad and no communication. Thanks for your help ..
DavidCr_2353705 Do you mean a replacement sim? Not sure how that would help if your current sim is performing normally in the UK.
- DavidCr_235370515-02-2024SMARTY Commentator
That's what they suggested ..
- MSF15-02-2024SMARTY Guru
DavidCr_2353705 Looking at this logically, the sim that you have did work in EU recently.
If you change it, the new replacement should have the same profile as the existing one - bearing in mind that a replacement is usually for one that is lost/stolen/broken.
- DavidCr_235370515-02-2024SMARTY Commentator
It's to late now but thanks for your input