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Anyone know the cost of sending a stop message to short code 85004

BillyDick_86143
SMARTY Rookie
SMARTY Rookie

‎16-03-2023 06:31 PM - last edited on ‎06-07-2023 04:30 PM by SMARTY Community Manager SMARTY Community Manager

 
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4 REPLIES 4

Chalkychap
SMARTY Trendsetter
SMARTY Trendsetter

‎16-03-2023 07:22 PM - edited ‎16-03-2023 07:23 PM

You can't send "STOP" to 85004 @BillyDick_86143 - SMARTY do NOT currently support use of short-codes on their mobile network.

Defiant1337
SMARTY Maverick
SMARTY Maverick
In response to Chalkychap

‎16-03-2023 08:22 PM

Does this mean we can't report spam to 7726 (OFCOM)

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Chalkychap
SMARTY Trendsetter
SMARTY Trendsetter
In response to Defiant1337

‎16-03-2023 08:33 PM

Have you tried using 7726 on SMARTY @Defiant1337? 

SMARTY allow use of the following OFCOM mandated short-codes:

  • 65075 (to request a PAC)
  • 75075 (to request a STAC) 
  • 85075 (for INFO on your contract status, i.e. when the minimum-term finishes)

I'd guess you can use 7726 to report SPAM.  

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AndrewB_2297662
SMARTY Pioneer
SMARTY Pioneer
In response to Chalkychap

‎14-04-2024 10:05 AM

7726 doesn't look like it works, but 37726 does (replies asking for caller's number)

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