[Announcement] Introducing SMARTY's New and Improved Refer a Friend Program!

[YulianK]

BIG FAVOURS, BIGGER PERKS

At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner, our new program offers you fabulous rewards. Imagine getting up to £20 in gift cards for simply introducing your friends to the hassle-free, no-nonsense mobile experience you already love.

What's New?

When you refer a friend to SMARTY and they renew their plan for a second month, both you and your friend can earn up to £20 in gift cards. Choose from John Lewis & Partners including Waitrose, Amazon.co.uk, or Uber including Uber Eats. It’s our way of saying thank you for spreading the word about SMARTY!

How It Works

Simply refer your friends to SMARTY. When they sign up for one of our plans and renew for a second month, you both get rewarded based on the plan they choose:

• £5 Gift Card for plans priced between £0-£9.99
• £10 Gift Card for plans priced between £10-£14.99
• £20 Gift Card for plans priced between £15-£20

And the best part? There’s no limit to how many gift cards you can earn. One good turn deserves another... and another... and another!

Start Referring Today!

It’s easy to get started. Whether you’re a seasoned referrer or new to our program, now is the perfect time to take advantage of these great rewards.

👉 Refer a Friend Now

[DannyCons]

I believe switching to the new referal program broke the old system. I referred friends on the first days July and they are already on their second consecutive month paid plan, however neither of us received the referal rewards. Contacted to Webchat and was said that there is a problem with referal system almost for a week. When referal system will be restored? Or it is better to take a break in promoting smarty for referal reward?

[YulianK]

Hi @DannyCons ,

We’re aware that some customers are yet to receive their gift card, and we apologise for the delay. Due to a technical issue, there has been a slight hold-up. Please rest assured that we’re addressing this, and you can expect your reward voucher within the next 7 days. Thank you for your understanding and patience. 

Regards,

YulianK

[Eps1992]

I referred my mum back in may. Still not received gift voucher. 

[MSF]

@Eps1992  Replied on your other post.

[DaveMor_1391137]

I did this and lost 15 pounds. Pankat was unable to help .I need legitimate customer service?

[MSF]

@DaveMor_1391137 If you can provide relevant evidence, why not raise it as a Complaint?