Forum Discussion
[Announcement] Introducing SMARTY's New and Improved Refer a Friend Program!
I believe switching to the new referal program broke the old system. I referred friends on the first days July and they are already on their second consecutive month paid plan, however neither of us received the referal rewards. Contacted to Webchat and was said that there is a problem with referal system almost for a week. When referal system will be restored? Or it is better to take a break in promoting smarty for referal reward?
Hi DannyCons ,
We’re aware that some customers are yet to receive their gift card, and we apologise for the delay. Due to a technical issue, there has been a slight hold-up. Please rest assured that we’re addressing this, and you can expect your reward voucher within the next 7 days. Thank you for your understanding and patience.
Regards,
YulianK
