Forum Discussion
YulianK
21-02-2025SMARTY Community Manager
[Announcement] BIG NEWS: You can now text shortcodes! 🎉
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging.
So, what’s the big deal with shortcodes?
They’...
GrahamS_1741072
09-02-2023SMARTY Pioneer
I’ve received hospital appt texts and other automated messages but the reply texts fail. Have I got to reset anything? Other texts seem to work ok.
- MSF13-03-2023SMARTY Guru
I'm just wondering if these are genuine. I say that because the NHS (hospitals or GP's) usually sends out reminders of appointments that are no-reply.
Smarty currently only allows texts to standard mobile numbers and not short codes
- ValerieP_16096213-03-2023SMARTY Pioneer
Is the text from
6476673759
- Chalkychap13-03-2023SMARTY Trendsetter
That doesn't look like a UK mobile number ValerieP_160962 - to send an SMS overseas, you'll need to buy an add-on for your SMARTY plan.
- Chalkychap09-02-2023SMARTY Trendsetter
If the messages have come from a short-code, then you won't be able to reply GrahamS_1741072.
Apparently, SMARTY do not currently allow messaging to short-code numbers.
Good luck GrahamS_1741072.