Forum Discussion
Solved
Adult content blocked on mobile data...
... But comes through on WiFi. Adult content filter is set to off in the app, and when I authorise the £1 payment to verify I'm over 18, the app gives a failed transaction message yet my bank notifi...
SimonShuttler wrote:I did wonder whether it might be an issue cos my bank card isn’t a credit card. And the screen before says it needs to be a credit card to confirm I’m over 18.
You've answered your own query. However, it goes on to say the following:
If you don't a credit card, don't worry. Please get in touch with us via web chat where we'll just need to confirm you're over 18 through receipt of valid photo ID such as a Passport or Driving Licence.
Why have you taken adult content off when It was on
GrahamP_1030224 This is a Community Forum. Nobody here has altered anything on your account as we are not all Smarty employees. You will need to web chat with the Support Team so that they can take a look at your account for you.
