12-15-2022 08:42 PM
I have a smarty SIM on my phone. I have also just set up a second SIM for data and want to activate it.....but it has posted one to me and I don't know how to activate the one I already have. I have paid for the additional package and don't want to wait for a different SIM
Solved! Go to Solution.
12-16-2022 12:34 PM
Hi @JamesEd_1072028 drop our team a message smarty.co.uk/contact they may be able to assign the SIM you have in hand to your account.
12-16-2022 11:44 AM
Here is a link to a Smarty article that should help you activate a SIM:
https://help.smarty.co.uk/en/articles/4227220-activating-my-sim
12-16-2022 12:34 PM
Hi @JamesEd_1072028 drop our team a message smarty.co.uk/contact they may be able to assign the SIM you have in hand to your account.
03-25-2023 11:28 AM
Hi, I have a similar problem.btried to activate my SIM but having one sent to me instead. Only £5 but I already have a SIM I want to activate.
11-15-2023 06:53 AM
But the contact page is an endless rabbit hole.
How does ACTUALLY contact your team to request help in activating the sim supplied with the modem???
I go to the <contact> page and only see links everything else except the link you suggested! 🤔🤔🤔
11-15-2023 10:50 AM