โ15-12-2022 20:42 PM
I have a smarty SIM on my phone. I have also just set up a second SIM for data and want to activate it.....but it has posted one to me and I don't know how to activate the one I already have. I have paid for the additional package and don't want to wait for a different SIM
Solved! Go to Solution.
โ16-12-2022 12:34 PM
Hi @JamesEd_1072028 drop our team a message smarty.co.uk/contact they may be able to assign the SIM you have in hand to your account.
โ16-12-2022 11:44 AM
Here is a link to a Smarty article that should help you activate a SIM:
https://help.smarty.co.uk/en/articles/4227220-activating-my-sim
โ16-12-2022 12:34 PM
Hi @JamesEd_1072028 drop our team a message smarty.co.uk/contact they may be able to assign the SIM you have in hand to your account.
โ25-03-2023 11:28 AM
Hi, I have a similar problem.btried to activate my SIM but having one sent to me instead. Only ยฃ5 but I already have a SIM I want to activate.
โ15-11-2023 06:53 AM
But the contact page is an endless rabbit hole.
How does ACTUALLY contact your team to request help in activating the sim supplied with the modem???
I go to the <contact> page and only see links everything else except the link you suggested! ๐ค๐ค๐ค
โ15-11-2023 10:50 AM
โ31-12-2024 14:35 PM
my sim card not working
โ31-12-2024 15:13 PM
@HamedYo_3102290 Posting such little information on a thread that was last used in November 2023 is not helpful.
You have explained nothing and so nobody can really offer you any help.
โ31-12-2024 17:01 PM
Hey HamedYo_3102290,
This is a customer forum and I will unfortunatly be unable to access your account but if you contact our customer care team they can offer account specific advice https://smarty.co.uk/contact available daily from 8am โ 8pm.