Account shows incorrect number

Have you tried raising a complaint, I have tried now, but try looking up "Raising a complaint" everything with an "a", then try "making complaint", yep, everything "making", nothing about a complaint either time, now search for "Complaint", anything useful show up, no I did not think so...this is why I am leaving, and suggesting using the chat, well it will only let me chat when it does with someone called "r*****", and they complained when I tried to raise my grievances via teams@, but no one there has responded to any of my posts re making a complaint by outlining my complaint and then asking how or where to raise or make a complaint too. Woeful, absolutely woeful, and I originally believed SMARTY was a breath of fresh air, it's not, there is an underlying odour that is not nice.

That's all for now, thank you all for reading, but it only helps alleviate the pain by sharing a little bit