Forum Discussion

JohnFair_425777's avatar
JohnFair_425777
SMARTY Pioneer
07-08-2023

Account Payment

Has my account payment been verified yet, by bank says yes and yet you say no

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    07-08-2023

    JohnFair_425777  You are posting in the Community Forum which is populated mostly by customers such as you and not by Smarty employees.

    For that reason, we cannot look at your account. I would recommend looking at your account dashboard after a while and that should be updated to reflect any payment.

    If it still does not show a payment, then web chat with the Support team and they can investigate.