Forum Discussion

DanielO_2578188's avatar
DanielO_2578188
SMARTY Pioneer
23-09-2024

WiFi calling after iOS 18 update

My wife and my phones (iPhone 14 pro and iPhone 15) no longer have wifi calling since the ios18 update. Is there a solution to this? My work iPhone on EE still has the wifi calling after the update. I have tried everything from restarting to resetting network settings and nothings solves it! we will ok a rural area so are reliant on wifi calling as there is no mobile signal. 

7 Replies

  • Goddess_Bastet's avatar
    Goddess_Bastet
    SMARTY Teamster
    04-11-2024

    First check to see if Wi-Fi calling is still enabled. If it is then try a network reset.

  • Richard_1070064's avatar
    Richard_1070064
    SMARTY Pioneer
    02-11-2024

    Wi-Fi calling has been working great on my iPhone 11 Pro until the upgrade to 18.1. Now it has become available intermittently at home in a room it has always worked in previously.  Appears it requires a stronger Wi-Fi signal than before. If I stand next to router and wait for Wi-Fi Call to be available and then move to where it wasn’t working it is ok. 

    • MSF's avatar
      MSF
      SMARTY Guru
      02-11-2024

      Richard_1070064 Correct me if I'm wrong, but doesn't the phone choose a mobile signal and only use wifi calling if the mobile signal isn't strong enough?

      If your mobile signal has somehow improved, then it would not choose wifi calling as often.

      • Richard_1070064's avatar
        Richard_1070064
        SMARTY Pioneer
        02-11-2024

        I guess that is probably correct, but as I have a very poor mobile signal at home, non existent unless I stand at a window at the front of the house, I usually have my phone in aircraft mode so Wi-Fi call is the only option available. When it wasn’t working I did turn this off but Wi-Fi call didn’t come on.

  • WelshPaul's avatar
    WelshPaul
    SMARTY Centurion
    23-09-2024

    iPhone 16 Pro, 14 Pro, 14 and 13 all updated to iOS 18.0 and Wi-Fi calling works on all devices here.

  • MSF's avatar
    MSF
    SMARTY Guru
    23-09-2024

    DanielO_2578188 That's very odd because I have upgraded first to 18 and now 18.1 (beta version) on my iPhone 15pro and wifi calling is there right now as I write.

    • DanielO_2578188's avatar
      DanielO_2578188
      SMARTY Pioneer
      23-09-2024

      Very very odd. I’m not sure what I am missing?