Forum Discussion

Emmanue_1314571's avatar
Emmanue_1314571
SMARTY Maverick
24-03-2023

Voicemail issue

Hello, People who call me cannot leave me a voice message; they hear "Impossible to connect your call. Please try later". It's like my voicemail is off (the support tell me it is on). Still, I think...
voice mail
Rebekah_150's avatar
Rebekah_150
Team SMARTY
25-03-2023

Hey  Emmanue_1314571

I am sorry you have been having issues, It might be that you need to set up your Voicemail.

Setting up is easy, the recording will take you through each step:
1- Dial 123 from your SMARTY SIM

2- Choose a PIN

3- Select # and confirm.

4- Record your name

You can change your name recording whenever you want in your mailbox settings.

Chalkychap's avatar
Chalkychap
SMARTY Trendsetter
27-03-2023

I'm not sure voicemail setup works this way, if you've switched your number to SMARTY.
I wasn't able to setup my voicemail this way after switching my number to SMARTY.