Forum Discussion

StoyanS_1520721's avatar
StoyanS_1520721
SMARTY Pioneer
15-07-2026

No internet in Greenford.

Does anyone else experience this issue in Greenwood? 

Have no internet since Friday.

Data on mobile phones is ok but not working on my router.

3 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    16-07-2026

    StoyanS_1520721​ If it works on your phone, that suggests there is no issue with the mast.

    Is there definitely data left on the plan for your router sim? Are settings correct on router?

    • StoyanS_1520721's avatar
      StoyanS_1520721
      SMARTY Pioneer
      17-07-2026

      MSF​ before replying to my msg. Did you checked your \ Three network status?

      As I have mentioned in my msg. The issue is with my Home brodaband.

      Mobile phones and router work's slightly differently when communicating with cellular towers!

      • MSF's avatar
        MSF
        SMARTY Guru
        17-07-2026

        Snarty don’t actually offer home broadband as far as I am aware. You are simply using mobile data. Is there something else?

        Many people simply put a standard sim in a router rouse internet-as long as settings are correct.

        As your level appears to be advanced, you may be better off taking this up with Smarty Support rather than using mere amateurs