Forum Discussion

kenroch_4205516's avatar
kenroch_4205516
SMARTY Pioneer
15-07-2026

changed over

when will i be using my esim with smarty. you pac. i spoke to o2 and told them i no longer need them. so when will my number come over to you.

 

2 Replies

  • kenroch_4205516's avatar
    kenroch_4205516
    SMARTY Pioneer
    16-07-2026

    thank you for putting me right, smarty as pac code, and its been cancelled with o2 thay gave me pac code i then filled the form to keep my number. again thank you.

  • MSF's avatar
    MSF
    SMARTY Guru
    15-07-2026

    kenroch_4205516​ Just to let you know - you are not writing to Smarty staff here because we are members of the Community Forum like you.

    When you applied to bring over your number, you completed a form online using your PAC code from O2, correct? You should have been sent a confirmation email and the changeover should normally happen by the end of the next business day.