Forum Discussion
Visual Voicemail
The lack of this feature is the only one that is making me consider leaving Smarty. Making it a £1/month add-on would be fine too.
Have a look at “Hullomail” from the London based “Thumbtel”
Its good
I was a long time free user of Hullomail then started paying when transcription was kind of new. Love the system but at £2.99 per month for 10 voicemails or £4.99 for unlimited it's not IMHO worth that much. The free tier showed you who called (integrated with my contacts) and you had a playable message already available on your phone. I'd pay £1 for that bit I don't want the premium transcription.
A £1 add-on from SMARTY would be very welcome option. No frills needed, just a list of messages and their phone number instead of having to phone in 'blind' and listen to the whole of a phone number that it will be nearly impossible to remember before getting to the message.
If this was 2001 again that would still be sub par.
JeremyB_1719109 Smarty offer a basic 'no-frills' service at a reasonable price.
Currently, they are not supporting short-code or visual voicemail and this has been mentioned many times over the last two years and so it does not look like it is going to happen anytime soon.
Yeah, I understand that. Severap moderator comments have come back with the "we're low cost / no-frills / reasonable prices" and I was adding voice to the idea that would you charge me a little bit for that frill and I would pay you.
To Smarty's credit, the reason why the additional £3 or £5 for Hullomail seems expensive is because that is a fair chunk next to the £10 or so that I pay Smarty for my contract. When I used to pay EE £45 (including the phone) that seemed less significant.
If Smarty were to offer an add-on where I paid another £1 or so per month that would add significantly to profit for Smarty (assuming 20% margin at the moment) and I'd be a super happy customer.
Just saying. 😉
