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MonikaL_2458468's avatar
MonikaL_2458468
SMARTY Rookie
18-03-2024

Using data abroad

I'm in Lanzarote and I need to use internet. I have followed instructions to configure the phone but it is s not working. I have Motorola 

2 Replies

  • RozTann_3443514's avatar
    RozTann_3443514
    SMARTY Rookie
    04-07-2025

    Did you figure out how to get data in Lanzarote? We have just arrived here and my data isn't working, even thou I have plenty.

    • MSF's avatar
      MSF
      SMARTY Guru
      07-07-2025

      RozTann_3443514 Firstly, the APN needs to be set to mob.asm.net.

      Next, you should try a manual network search rather than the automatic network selection. You can then try different networks.