Forum Discussion

luganoa's avatar
luganoa
SMARTY Rookie
09-02-2026

Using a vehicle Tracker with SMARTY SIM

I have a simple vehicle tracker. I usually insert a SIM, and it works. It does not have a user interface. The SIM works great on my phone.

However, if I insert a SMARTY SIM, it does not work.  Does anyone have an idea why and how to fix this?

2 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    10-02-2026

    luganoa​ When you say that you usually insert a SIM, was that the SIM that was put in originally?

    I am wondering whether the tracker is looking for the same mobile network as the original SIM i.e. it is set to the wrong APN setting.

    Admittedly I am no expert, but usually when people have these problems with devices such as routers, it is because they have not set the APN to mob.asm.net and I wonder if you can perhaps access a set of instructions for the tracker online. Normally a router setting page is accessed via a web browser on that network, if that helps you at all.

    • MSF's avatar
      MSF
      SMARTY Guru
      10-02-2026

      After a bit of research, it seems that some trackers use different types of sim to give a better connection to multiple networks somehow. Don't forget that you may hit a 'dead spot' where there is no Smarty signal occasionally and so the tracker will be of no use then.