Forum Discussion

Patrick_2421502's avatar
Patrick_2421502
SMARTY Pioneer
02-12-2023

Updating Smarty phone number to ported number on iphone

I have just moved to Smarty form Talkmobile. I had a temporary number from Smarty until my ported number was transferred. Now that my original number has now been ported I am trying to update the Smarty number(settings/phone) and input my ported number. When I hit save, it doesn’t save the ported number but retains the Smarty number.

is this a known issue with Smarty?

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    02-12-2023

    Patrick_2421502  Not particularly. Is it an iPhone? If so, perhaps try signing out of iMessage and FaceTime and then sign back in.