Forum Discussion

YulianK's avatar
YulianK
SMARTY Community Manager
22-11-2023

[UPDATE] Coverage Checker and Network Status Checker

 

 

We have some exciting news for you! 
SMARTY has gone LIVE with our new and improved Coverage Checker and Network Status Checker. 

How Can You Explore the New Coverage Checker?

Simply head over to SMARTY.co.uk and click on the Coverage Checker Coverage checker | SMARTY and Network Status Checker Network status checker | SMARTY.

What's New?

This upgrade brings several benefits:

  • Real-time Updates:
    Experience faster and more accurate information about coverage changes to stay connected seamlessly.
  • Enhanced User Interface:
    Enjoy a more intuitive and visually appealing interface, making it easier to navigate and find the information needed.
  • Continuity of Essential Services:
    Providing uninterrupted Network Status Checker and Coverage Checker updates.

Share Your Feedback:

Your opinion matters to us. Please let us know If you have any feedback or encounter any issues, so we can make SMARTY even better together.

Network

5 Replies

  • Jonatha_2317815's avatar
    Jonatha_2317815
    SMARTY Pioneer
    03-12-2023

    This is great.  What about the issue, though, of mast upgrades?  I joined Smarty after the status and coverage checker said "all good" and then experienced really poor actual coverage.  After hours of time wasted with your Customer Support - who actually told me to reset all network settings, potentially losing ALL my WIFI passwords - they finally admitted there was a mast undergoing upgrade in my area...which meant a loss of signal but not a problem that required disclosing on the Status or Coverage checkers.  End result?  Crap signal but Smarty/3 pretending that it was all good. Permitted by Ofcom but ...I think pretty shoddy customer service.  

  • Bawbag513777's avatar
    Bawbag513777
    SMARTY Enquirer
    24-01-2024

    New improved coverage would be better. Mine is that bad I can't even load up the website which tells me all I need to know

    • Aslak3's avatar
      Aslak3
      SMARTY Rookie
      19-05-2024

      Yup. Good bye smarty. Coverage is everything from great to nonexistent where I am, whereas the other networks are fine. Shame. 😞

  • AlbertoB_903240's avatar
    AlbertoB_903240
    SMARTY Pioneer
    23-06-2024

    Why would my 4g download be poop, like can’t even load a website poop, until like 21:30? Just wondering if it’s something I’m doing. It’s really bad during the day. Whether at home or at work. The map thing says I should have excellent service, not “excellent service at night only.”

     Any clues would be appreciated.

     

     Thanks,

     Alberto.