Forum Discussion
ClaireB_1798323
10-08-2023SMARTY Pioneer
Unable to make call
I'm unable to make a call I have a Samsung phone so does my husband and kids .I'm unable to ring my husband any ideas why can only ring though whatsapp to him
JJP2
10-08-2023SMARTY Pro-coach
Put your SIM card in another phone if you can - If you can ring your husband without problems from another phone, it’s your phone that has a problem. If you still can’t ring your husband from the other phone, you have a faulty SIM card and need a replacement.
Also, make sure that your husbands number in your phone hasn’t been corrupted / changed in any way.
Have you tried ringing other numbers ? Does that replicate the same problem ?
ClaireB_1798323
10-08-2023SMARTY Pioneer
Its only my husband I can't ring its ever since I changed to smarty I was previously with ee no problems .I can ring anyone else no problems