Forum Discussion
BrianLom_115489
05-12-2024SMARTY Pioneer
UK SIM not working in Australia
Since arriving in Australia, I've been unable to use my Smarty UK SIM (just required for 2-step banking authentication etc as I have a local SIM for calls, texts and data). The SIM is recognised by ...
Chrissi_1538503
25-02-2025SMARTY Pioneer
I am currently in Australia and although I have a local sim for data I still need my UK number to receive texts and the occasional call (mainly one time passwords - on previous visits I have not has a problem using my Smarty SIM however this time nothing will work - no calls and only iMessages vis data - I need to get my number working so that I can receive texts from my bank and HMRC - I tried downloading a VOXI eSim but I couldn't activate it as I am in Australia - Can anyone recommend a way I can get my UK number to work - Ie an eSim that I am able to activate whilst outside the UK
Rebekah_150
25-02-2025Team SMARTY
Our customer care team are available to offer account specific advice https://smarty.co.uk/contact available daily from 8am – 8pm.