Forum Discussion
Transfer group owner
Hi, i am a group owner and i want to leave Smarty and transfer my group ownership to someone else in the group. How can i do that please?
- 30-12-2023
LauraWi_1130243 As far as I can see, you will need to unwind the whole group and let someone start the new group. See this article and its links: https://help.smarty.co.uk/en/articles/3417626-how-do-i-pause-my-plan-as-a-group-owner-or-member?_gl=1*18x6lbw*_ga*OTk5NjkyODY3LjE3MDE5NjY1NDU.*_ga_D8LNLN41LX*MTcwMzkyODAzMi4xMDUuMS4xNzAzOTI4MTE0LjAuMC4w
2 Replies
- Rebekah_150Team SMARTY30-12-2023
MSF is correct, you cant change ownership of a group plan, you would have to disband the group but please be aware you won't be able to disband a group from SIMs that have been nicknamed.
- MSFSMARTY Guru30-12-2023
LauraWi_1130243 As far as I can see, you will need to unwind the whole group and let someone start the new group. See this article and its links: https://help.smarty.co.uk/en/articles/3417626-how-do-i-pause-my-plan-as-a-group-owner-or-member?_gl=1*18x6lbw*_ga*OTk5NjkyODY3LjE3MDE5NjY1NDU.*_ga_D8LNLN41LX*MTcwMzkyODAzMi4xMDUuMS4xNzAzOTI4MTE0LjAuMC4w