Forum Discussion

JonnyMu_2434301's avatar
JonnyMu_2434301
SMARTY Pioneer
02-03-2024

Topping up error

IV not been able to top for two days now just keep getting an error iv chatted to some on the chat on smarty website but still no luck please help 

4 Replies

  • JonnyMu_2434301's avatar
    JonnyMu_2434301
    SMARTY Pioneer
    03-03-2024

    The replys are very slow to been waiting and day just to hear back 

    • MSF's avatar
      MSF
      SMARTY Guru
      03-03-2024

      JonnyMu_2434301 I would recommend raising it as a complaint instead. I believe that moves it further up the 'chain of command'.

  • MSF's avatar
    MSF
    SMARTY Guru
    03-03-2024

    JonnyMu_2434301 You need a web chat with the Support Team so that they can access your account.

    • JonnyMu_2434301's avatar
      JonnyMu_2434301
      SMARTY Pioneer
      03-03-2024

      I have done it didn't resolve anything