Forum Discussion
Texting and International Mobile Number
You need to add some credit to your account. Texts to US numbers are chargeable.
The error message didn't come through immediately so - at first - it wasn't clear that it related to that. Additionally it was triggered by a group chat in which I couldn't tell that one of the participants was in the US (as iMessage on the Mac supports group messaging between iOS/Android users).
As for a more useful message I'd suggest:
"International texts aren't covered by your plan, please add credit to your account." and, ideally, add a link that actually goes to further information.
Hello, I have credit and still cannot send texts to certain numbers. It just says not sent. And gives a resend and delete option. I am an android user. Do you have a solution?
Thank you
M_2017601 It would be helpful if you told us what kind of numbers these are.
If you mean short codes, Smarty doesn't currently support sending to these.
ChrisKempt Doesn't iMessage work on data rather than SMS?
Your suggested text sounds fair enough - why not send it in?
Not if there are android users in the group, those users get SMS instead.
Where would I send it?I don't know much about Adenoid users - interesting!
I would be inclined to send your suggestion initially as a complaint solely because I think that those bypass the Support Team (it's above their pay grade I think).
Nothing ventured, nothing gained!
